04 June 2020 | Views
Viren Shetty, Executive Director and Group COO, Narayana Health, Bengaluru talks about the potential for private healthcare operators to adopt new solutions to enhance post-COVID-19 operational efficiencies
"Healthcare is a notoriously conservative industry; however, the current situation has accelerated the inevitable evolution and rapid adoption of technological innovations. Robotic process automations and AI can help cost optimization and consolidation of services at the back-end, whereas the human workforce can be channeled into higher demand and strategically important areas.”
Viren Shetty, Executive Director and Group COO, Narayana Health, Bengaluru