24 April 2020 | Views
Dr Alexander Kuruvilla, Chief Health Strategy Officer, Practo, Bengaluru shares his views on the ongoing COVID-19 situation
By when do you feel India will become covid-19 free and how?
This question cannot really be answered by anyone at this point of time. This needs to be a collective effort. We will be able to gradually recover from this pandemic only if we follow the required safety and hygiene measures with discipline.
How is Practo contributing to tackle this outbreak?
We’ve increased our doctor base by close to 50% in the last 4 weeks so that access and continuity to care is not a concern for Indians. It not only helps avoid gathering and overcrowding at hospitals but also keeps the medical staff safe if say an infected person shows up unannounced.
We are enabling other doctors and hospital partners to join Practo’s teleconsultation platform, so their patients can consult without having to visit their clinics/hospitals
All doctors on Practo's online consultation platform undergo a training exercise basis the protocols and guidelines prepared by a panel of senior experienced doctors from the Industry. We had also arranged training for all doctors, on the protocol to handle coronavirus symptom-related online consultations
We have also launched a dedicated section on the app, to share most relevant, up to date, reliable information around the infection,, myths vs facts, testing centers, FAQs, and enable patients to quickly connect with doctors via teleconsult
We have spent years refining each of the dimensions of our product creating one of the best teleconsult experiences for both patients and doctors. The goal really is to make the experience closest to an in-person consultation by enabling real time interaction and ensure that patients have access to a verified doctor, at all times. ETAs are as little as 60 seconds.
In March 2020, we announced the launch of a new monthly healthcare plan under the umbrella of Practo Plus. Priced at INR 399, this is a subscription-based healthcare plan that provides unlimited online consultations with doctors from over 20 specialities. This extremely cost-effective plan has been conceived with an aim at making quality healthcare affordable and accessible to all, specifically during the time of this global crisis.