The work environment and the
incentives offered to employees are vital for the success of any
organization and the same applies to biotech industry. Therefore,
providing a comfort zone to the employees remains a top priority for
all the biotech companies
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As the performance of the employees is directly linked to
their work environment, maintaining a good workforce makes the
companies strong both financially and also as an organization.
Therefore, to keep the employees motivated and to boost their
performance, providing basic facilities is a must.
Almost every company provides free transportation facilities to the
employees for ensuring their safety. Few of them even provide
transportation facilitates to the children of the employees as well.
Besides that, the companies having the manufacturing and production
units have additional responsibilities towards their employees, this
includes providing them with food and the in-house medical facilities.
Industry scenario
For Panacea Biotec, providing the best infrastructure facilities to
employees remains the top priority. The company believes that
comfortable work environment is essential for the employees to perform
at their best. Kallol Chakraborty, vice president – HR, Panacea Biotec,
says, “We believe in 'Personal–Touch' and this is what defines our
company welfare policies that is derived from human values.�
The Biocon campus is a well-designed and eco-friendly one. It also has
a cafeteria that serves hygienic and nutritious food to all the
employees at a highly subsidized rate. The organization also has a
round-the-clock transportation facility for the employees from the city
to the campus as well as between various Biocon subsidiaries. The
company has thus invested in enhancing the comfort level of its
employees by providing them with special transportation, free lunch and
snacks, and on-site health checkups; added with a strongly meritocratic
hiring and performance management system. “Biocon has a very safe work
environment with the EHS team working round-the-clock to make it more
employee-friendly and secure; keeping in mind that it is a
manufacturing organization,� says Ravi C Dasgupta, group head-HR,
Biocon.
Reliance Life Sciences has made a lot of effort to create a friendly
campus environment in terms of the architecture, landscaping,
biological diversity and availability of various facilities for
banking, health and wellness, and food and refreshments. Apart from
this, a number of assistance programs are provided to address employee
needs during exigencies. Similarly, Nuziveedu Seeds provides the
subsidized lunch, free hot beverages and snacks to all its units across
the country
In line with its safety policy, Monsanto India provides free
transportation for office employees who are not provided with a company
vehicle. “Monsanto has OHSAS 18001, ISO 9001, OHSAS 18001 and ISO 14001
certified offices, plants and R&D units for providing a safe and
secure work environment to employees,� shares Atul Sharma, head – HR,
Monsanto India.
At Eli Lilly under its Female Safety Program, head office-based female
employees are escorted by a security guard or a male employee during
night travel. Biocon has two trained and qualified on-site doctors who
are available round-the-clock to attend to any emergencies; if at all
they arise.
Providing laptops is also emerging as the trend in companies. Monsanto
has provided laptops to over 40 percent of staff to help increase their
productivity and work-life balance. Similarly, besides flexi-timings
for the employees, Eli Lilly provides the laptops and broadband
connections for all employees.
Eli Lilly has a generous leave policy to improve work-life
balance. In a year, an employee is entitled to almost 54 days off over
and above regular weekends. The company has paternity leave of five
days and adoption leave as well in its policy.
Lachi Reddy, general manager – HR, Indian Immunologicals, says,
“Besides offering housing colony or rented accommodation, our company
provides soft loans for purchase of vehicles and transportation for
employee's children. The company provides the group personal accident
policy, superannuation scheme, benevolent welfare fund, leave
accumulation and encashment for all levels of employees.�
In the same way, Nuziveedu Seeds also provides transportation
facilities for children of the employees. N Krishnamurthy, assistant
general manager-HR, Nuziveedu Seeds, says, “Besides the subsidized
lunch and free hot beverages and snacks all units of Nuziveedu provides
personal loans and scholarships for the employee's children that forms
an important part of HR policy towards the employees.�
Inculcating
leadership
Encouraging leadership skills in employees remains as the major
objective of top biotech companies. Jubilant believes in providing the
high level of freedom to employees through empowerment to take
decisions, supported by the leadership.
Kankana Barua, vice president and global head – HR, Jubilant Drug
Discovery and Development, says, “Since science is the outcome of
different natural elements within one's system, we believe that high
motivation levels is the adrenalin for such altruistic outcomes.�
The welfare policies at Reliance Life Sciences also focuses on
addressing developmental aspects. “The roll out of enterprise-wide
competency development programs that include health and safety-related
programs, statutory programs (GCP/GLP) and personality and leadership
development programs are aimed at this objective,� says KV
Subramaniam, president and CEO, Reliance Life Sciences.
At Biocon, employees are encouraged to avoid hierarchies in the
interest of getting the best out of them. This instills trust, mutual
respect and takes away insecurities from the minds of employees.
“Biocon strongly believes in its people values and tries to inculcate
an entrepreneurial spirit in its employees. Considering the importance
of innovation and intellectual capital, emphasis is given to
respecting one another, honesty in decisions, recognition of talent and
social responsibility towards each other and the society in general,�
says Dasgupta.
Boosting
health
Staying fit and healthy makes the employees feel good and also decrease
the number of employees falling sick annually. Therefore, keeping the
employees fit is also an important part of the healthier work
environment.
To make Biocon more employee-friendly and help them strike a healthy
work-life balance, the company provides its employees with a
well-equipped gym with an experienced trainer. Apart from the fostering
environment, there are other perks and benefits as well. It is
mandatory for all employees to attend the annual health check-ups
organized by the company.
Panacea Biotec has well-equipped gymnasium and expansive greenway. In
the same way, Reliance Life Sciences has implemented an employee
healthcare program that covers all employees for an annual check-up,
including vaccination programs.
Eli Lilly creates an all India 24x7 helpline to provide medical
assistance and guidance round-the-clock in case of an emergency.
Eli Lilly provides on-site physician consultation.
Sameer Bhariok, director- HR, Eli Lilly, says, “A physician has been
contracted to provide in-house medical consultation for our employees.
We also have regular communication on outbreaks/epidemics to ensure
that the employee is well aware of these medical conditions and also
how to take care of themselves and their families.�
Monsanto India provides all employees with
![](http://www.biospectrumindia.com/images/content/2010/aug/INR-currency_symbol.jpg)
6,000 for domiciliary
expenses on a reimbursement basis. Atul Sharma, HR, Monsanto India,
says, “We increased the limit of coverage for dependent parents from
![](http://www.biospectrumindia.com/images/content/2010/aug/INR-currency_symbol.jpg)
1
lakh to
![](http://www.biospectrumindia.com/images/content/2010/aug/INR-currency_symbol.jpg)
2.5 lakh. Apart from this, we have an in-house doctor at our
office locations where one can consult the doctor for any
health-related issues.�
Kankana Barua of Jubilant says, “As a scientific organization, we
ensure safety, health and environment are of primary importance to the
organization and hence we provide benefits that not only cover the
employee but also his/her family members, at certain coverage for
dependent parents and in-laws as well.
Motivational
factors
To motivate the employees, different companies follow their own unique
set of policies. Biocon organizes the annual Biocon Day that is a grand
festivity for all the Biocon employees. It is the biggest day on
Biocon's calendar with activities ranging from sports, dance, music,
skits and special performances from renowned artists.
“On this day each one ranging from the top management to the junior
most employee, celebrate the legacy of Biocon together, without any
hierarchy affecting their enthusiasm. On this day, outstanding
performance is recognized and felicitated by the way of special awards
known as the 'Biocontribute Awards', which are awarded by
Biocon's CMD, Kiran Majumdar-Shaw herself,� says Ravi C Dasgupta of
Biocon.
Reliance Life Sciences holds monthly events, which are fun-filled
celebrations planned and organized in-house. “Monthly Retreats are
organized and serve as a platform for internal communications, wherein
updates on business development/performance are shared. The retreat
provides employees an opportunity to stay abreast of developments
across various groups in the organization, while giving many youngsters
the opportunity to present their work. The organization will be
celebrating its 100th Retreat shortly,� shares KV Subramaniam of
Reliance Life Sciences.
Periodic celebrations are a part of our work-life at Panacea Biotec.
The annual day is celebrated across locations. Many locations celebrate
the monthly birthdays and all new joiners are welcomed in a
monthly meet. Few companies such as Indian Immunologicals have the
Employees Recreation Clubs in place for the employees to relax and
enjoy.
Zero tolerance
against women harassment
Reliance Life Sciences has a defined grievance and open door policy to
ensure freedom to female employees to express issues within the
workplace. There is an 'Employee grievance cell committee' to encourage
transparency through open communication. The company has a zero
tolerance approach towards sexual harassment in any form. The employee
handbook contains disciplinary policy and procedure for handling issues
on any misconduct.
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Scope for
higher education
Various innovative forms of rewards and recognition of contribution is
one of the key aspects in HR function. Providing an opportunity to
employees to go for higher education is also followed in few top
biotech companies.
Reliance Life Sciences has tied up with educational institutions to
provide opportunities for higher learning to its employees.
At Biocon, performance rewards are based not merely on an individual's
achievement but on the performance of his/her team, so as to foster
excellence and reinforce collaboration. Biocon has been continuously
aiming at a healthy and overall progression of its employees as
professionals. Ravi C Dasgupta says, “We have developed a very sturdy
training center which imparts training related to technical aspects of
the job as well as 'quality of life'. The employees can either self
register or can be nominated by their supervisors based on the training
calendar for that month.�
Since the employees form an inseparable asset of any biotech company,
one can rightly conclude that if a company has to grow then that should
reflect in the growth of its employees.
Rahul Koul
Inputs: Nayantara Som and Jahanara
Parveen