01 August 2022 | Features
An intelligent patient relationship management solution for hospitals and healthcare providers
Location- Ernakulam, Kerala
Founders- Afsal Salu and Fayaz Bin Abdu
Total team strength- 100+
Total funds raised- Rs 16.6 crore
Investors- Accel and Arkam Ventures
Revenue generated since inception- NA
"Our vision for BestDoc is to help it expand and reach out to as many healthcare providers as possible across the globe. While we have already created a foothold in India, United Arab Emirates and the Philippines, there is still a huge international market for our products. More and more CIOs globally are shifting towards subscription-based enterprise healthcare solutions, making our solutions highly desirable for healthcare providers. We are planning to expand our presence across other Middle East markets like Saudi Arabia, Bahrain, Oman, and other Southeast Asian markets like Malaysia, Singapore and Indonesia. On the product development front, there are many opportunities to create innovative solutions to improve patient engagement at different touchpoints, such as discharge process optimisation.
Given that healthcare has had a history of paper-based/analog systems, the adoption of technology in healthcare settings has its own learning curve. Patients and providers need continuous training and guidance to adapt to better and more efficient ways of dealing with their challenges.
Talent retention and growth can be challenging for startups in the current environment. Having said that, we’ve managed to retain some of our key personnel who have been working with us for 5+ years."
- Afsal Salu, Chief Executive Officer & Co-Founder, BestDoc, Ernakulam